Service & Support

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Engineering and Design

ON2 engineers will design gas generating systems unique for your application and economic conditions.

Manufacturing

ON2 custom builds & assembles systems to accommodate your gas generating application.

Installation & Commissioning

ON2 experienced and highly skilled technicians can assist you with system installation, start-up and commissioning. Our staff can also provide on-site operational training.

Maintenance & Repair

ON2 can provide regularly scheduled on-site maintenance checks to ensure your system functions at peak performance levels through our Preventative Maintenance Plan (PMP). Our Technicians are available 24/7 for phone and email support and they can also be quickly dispatched for onsite repair, when necessary.

CUSTOMER SATISFACTION SURVEY

ON2’s Preventative Maintenance Plan (PMP) ensures maximum operational efficiency and run time. 97% of ON2 oxygen concentrators are installed and serviced by ON2 technicians semi-annually or annually through our PMP guarantee. All PMP service maintenance performed on your system ensures top performance levels and helps provide many years of reliable operation. PMP Agreements will be structured to achieve the unique goals and expectations of our clients. Please contact our Sales Manager to discuss the specific needs of your facility

ON2 Solutions designs, manufactures, and installs equipment to CSA and OSI codes and standards.  Our warranty demonstrates our belief in these standards. Our ON2 warranty covers material and labour, subject to defects in material or workmanship of the Oxygen Concentrator for one full year.

We are happy to discuss the options of leasing your Custom System. Please CONTACT US directly so that we can effectively assess your needs to help us design the best plan for YOU!

ON2 is proud to provide CSA Z32 Testing Services to Canadian Medical Facilities through Systems Electronics Limited (SEL). SEL has the specialized equipment, experience, and knowledge to provide the assurance that all Patient Care Areas meet the performance and safety requirements of Z32-15. SEL has been performing these tests for more than 20 years, and now, ON2 Solutions is helping to provide broader coverage. Z32 testing is typically performed on receptacles and circuits serving all Patient Care Areas within any medical facility, including but not limited to; dental clinics, physician’s offices, surgical rooms, hospital patient rooms, examination rooms, and chiropractic clinics.

Gold Seal Standard

 EXPECT EXCELLENCE and a HIGHER STANDARD

Our Gold Seal Standard ensures a Higher Quality Product by ensuring…

Gold Seal Standard-WEB

ON2 Concentrator components must be “Best in Class”; Only Reputable Companies who supply products that stand the test of time and have replacement parts that are consistently and readily available

All ON2 Oxygen Concentrator components must be CRN Approved and/or meet CSA Electrical

Cost is always important but not at the sacrifice of Efficiency, Reliability, and Longevity

All ON2 Oxygen Concentrators are built to stringent CSA Standards

ON2 Installation and Service Technicians are highly trained with over 40 years of combined experience in the Manufacturing and Support of Oxygen Concentrators

HOW CAN WE HELP?

CONTACT US